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Emc2 : delivering customer centricity introduction emc2 is an american multinational corporation headquartered in hopkinton, massachusetts, united states emc2 sells. Emc2 delivering customer centricity - this case introduces the concept of customer centricity and traces its development at emc, the world's leading data storage. This post provides tips on how to create a customer centric strategy the initiative towards customer centricity can be led by anyone in an organization,. Customer-centricity resources to build customer-centric culture: articles, case studies, ebooks, online course modules best practices vs common practices.
Outline of how to integrate your business data to get a complete 360 degree view of your customer top of page social media links president and coo of emc,. Emc and cellwize validate son technology to enhance customer centricity capabilities for operators.
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